I downloaded an app called Xena and created a publisher account in order to collaborate on a promotional video. However, problems occurred during the collaboration process, and now I want to delete my account from the application. Unfortunately, I was told that because my account is a publisher account, it cannot be deleted.
I am very dissatisfied with this situation. I want my account to be permanently deleted, but the app does not allow it. In most applications, users can easily delete their accounts, but this app effectively forces users to remain on the platform, which is unacceptable. I request that this issue be investigated and properly regulated.
I registered on the Xena Live app two days ago. I explored the in-app agencies and joined only one. That agency asked me to complete registration over the phone, made me a broadcaster, and connected me to their agency. Today, when I wanted to permanently delete my account and remove all connections,...
After joining Xena Live, I started experiencing issues with the agency I was assigned to. Due to these problems, I decided to delete my account, but the platform won’t allow me to do so. I have tried following the instructions, yet my account remains active. To make matters worse, I contacted the p...
I previously requested the permanent deletion of my Xena Live account and all associated data, but my request has still not been processed. I am no longer interested in your service and do not want my account to remain active in any way. I repeat my demand for you to permanently delete my account, r...
My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior. After the ban, I lost access to my account and the ability to use the balance that ...
I was using my account for free on the Xena app under the username “Demet.” However, when I tried to log in today, I received a warning saying that my account had been banned for “containing advertisements.” I never shared or posted any advertisements. The only thing that happened was a friend told ...
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