I previously requested the permanent deletion of my Xena Live account and all associated data, but my request has still not been processed. I am no longer interested in your service and do not want my account to remain active in any way. I repeat my demand for you to permanently delete my account, remove all my personal data and any information linked to my profile from your systems, and ensure that my account cannot be reactivated in the future. I also request written confirmation, via email or in-app notification, that my account deletion request has been fully completed and that my earlier unprocessed request has been taken into account.
After joining Xena Live, I started experiencing issues with the agency I was assigned to. Due to these problems, I decided to delete my account, but the platform won’t allow me to do so. I have tried following the instructions, yet my account remains active. To make matters worse, I contacted the p...
I registered on the Xena Live app two days ago. I explored the in-app agencies and joined only one. That agency asked me to complete registration over the phone, made me a broadcaster, and connected me to their agency. Today, when I wanted to permanently delete my account and remove all connections,...
My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior. After the ban, I lost access to my account and the ability to use the balance that ...
Over the past two years, I made multiple balance top-ups through the Xena app for in-app purchases. However, about three months ago, my account was banned by the application, and since then I have not been able to access my account. After my account was banned, I attempted to contact Xena through t...
I’ve been using the Xena app for a while now, and not only have I lost a significant amount of money, but I’ve also now been banned from my account without warning. This is unacceptable. I invested so much on this platform, only to be treated like this—with no explanation, no notice, and absolutely ...
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