My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior.
After the ban, I lost access to my account and the ability to use the balance that was in it. Even though I have tried to contact the support team, I have not been able to reach anyone or find out why this happened.
I am requesting that my account be thoroughly reviewed, that the permanent ban be lifted if it was issued unfairly, and that I be provided with a clear and detailed explanation of the reason for the ban.
I can’t access my Xena Live account, and I have no idea why. I haven’t violated any rules, I don’t cause trouble, and I stay out of conflicts. Yet, I’m locked out of the platform for no reason. Yesterday, another user insulted and cursed at me, but I didn’t even respond. Now, I find myself unable t...
I’ve been using the Xena app for a while now, and not only have I lost a significant amount of money, but I’ve also now been banned from my account without warning. This is unacceptable. I invested so much on this platform, only to be treated like this—with no explanation, no notice, and absolutely ...
I’ve been using Xena Live for a long time and never had any issues—until now. Out of nowhere, I was hit with a device ban. I have no idea what I did wrong. I didn’t receive a warning, a notification, or any explanation. My user ID is 5531811. I’ve followed the rules, harmed no one, and now I’m compl...
Yesterday, I was playing the game as usual without violating any rules or using offensive language. Out of nowhere, I received a permanent ban and was kicked out of the game. Since last night, I’ve been trying to log back in, but I can’t access my account. I assure you that I haven’t done anything w...
I have not been able to access my Xena Live account for the past two weeks. When I try to log in from my Android phone, I receive a warning that says “Banned due to advertising.” My account number is 9274552. I have no idea what kind of advertising-related content I supposedly shared, and I never r...
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