I was using my account for free on the Xena app under the username “Demet.” However, when I tried to log in today, I received a warning saying that my account had been banned for “containing advertisements.” I never shared or posted any advertisements. The only thing that happened was a friend told me that our agency owner had accused me of it — but I did not violate any rules.
Having my account permanently banned without any warning or notification has caused me serious inconvenience. I’m requesting that my account be reactivated and that this issue be reviewed in detail. I haven’t yet contacted customer service. I’m using a Redmi 10C phone.
I would appreciate a prompt response and resolution to this matter.
I have not been able to access my Xena Live account for the past two weeks. When I try to log in from my Android phone, I receive a warning that says “Banned due to advertising.” My account number is 9274552. I have no idea what kind of advertising-related content I supposedly shared, and I never r...
I’ve been using the Xena app for a while now, and not only have I lost a significant amount of money, but I’ve also now been banned from my account without warning. This is unacceptable. I invested so much on this platform, only to be treated like this—with no explanation, no notice, and absolutely ...
I’ve been using Xena Live for a long time and never had any issues—until now. Out of nowhere, I was hit with a device ban. I have no idea what I did wrong. I didn’t receive a warning, a notification, or any explanation. My user ID is 5531811. I’ve followed the rules, harmed no one, and now I’m compl...
About a month ago, my Tango account (username: deniz6788), which I was using on my Xiaomi Mi 10 Lite, was suddenly closed with the message “Your account has been closed by the Tango team.” No explanation was provided, and I have not been able to access my account since that day. I had no paid subsc...
I am a voice chat agency owner and broadcaster on the Xena Live app. Without any prior warning or clear reason, my account (ID: 1164299), into which I have invested a significant amount of money, was suddenly banned. Given the amount of money I have spent on this account, I find this situation comp...
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