On August 2, 2025, I placed order #512811 on the WWF Market website, purchasing one T-shirt in size L and one Panda Lightweight Crop T-shirt in white, size S. However, instead of the L size I ordered, I received an XL size T-shirt. When I contacted customer service to request an exchange, they told...
Although my returned products reached WWF Market on July 2, the company has still not processed my refund. Their website clearly states that the refund process takes 5–7 business days, but this has proven to be completely inaccurate. I first contacted them on July 11, and they told me the issue had...
On June 29, I made my first purchase from WWF Market (order no. #510050). My order was sent to a completely different district — about 40 km away from my address — without any notice or explanation. Because of this mistake, I couldn’t receive the product. I decided to wait for the return and reorder...
I placed an order on June 26 through the WWF Market website, requesting delivery to my work address via the Kargoist shipping company. However, even after a week, my package still hadn’t arrived. Kargoist claimed that they attempted delivery on July 1 but couldn’t reach anyone at the office. I then ...
My WWF Market gift card refund has not been processed, and the new code has not been issued as promised. On June 23, 2025, I placed order no. #509169 using a gift card worth approximately $76 provided by my company (Code: j99g993dkw8tcvwd). I purchased four items and later returned three of them, to...
I returned my item to WWF Market on May 20, but as of June 10, I still haven’t received my refund. It’s extremely difficult to get in touch with their customer service team. Even though I provided the order owner’s name and order number, I couldn’t get any clear information about the return process....
On May 25, 2025, I ordered one hat from WWF Market during a sale, and the payment was successfully charged to my card. However, on May 28, I received an email stating that my order was canceled due to incorrect or missing stock and that a refund would be processed. What’s frustrating is that, on th...
I still haven’t received my refund from WWF Market. I placed an order worth $360 on May 10, 2025, taking advantage of their 50% discount campaign (Order No: 504353). The shipping company Kargoist claimed that the package was taken out for delivery twice but then returned to WWF Market. However, my p...
I placed an order worth $470 from WWF Market, taking advantage of their 50% discount campaign. However, despite WWF Market charging my card and receiving the payment, the shipping company Kolay Gelsin marked the package as “damaged” and returned it to the seller without ever showing it to me. I nev...
It’s been almost a month since I returned my products to WWF Market, yet I still haven’t received my refund. According to the company, they have already received the returned items, but no payment has been made back to my account. I’ve contacted WWF Market customer service multiple times, but they ...