Worldline Payment System Solutions Inc. sold me 58 Move5000f model devices. I told the dealer that I wanted the installations done at the central location. The installation records were initiated by the dealer, and technical service was dispatched. However, before beginning the installation, they informed me that Worldline had canceled the records, and they left before the setup was completed. For the past week, I've been calling Worldline's customer service. The representative I spoke with said they had taken note of my problem and would contact me, but no one had contacted me. When I asked to speak with a supervisor, they said they couldn't transfer the call. They claim to be innovators in every field, but they can't solve a single problem. Furthermore, there is no authorized person to speak with.
I purchased a Pinpad for my Worldline Ingenico Move 5000 F device, and it’s been a nightmare ever since. After the initial setup by the service team, I noticed that when certain cards are tapped on the Pinpad, both the Pinpad and the POS system reset, which is extremely frustrating. I’ve contacted s...
I had to send my Ingenico Move/5000f device for service three times due to issues with the contactless feature not functioning properly. Unfortunately...
Handling Worldline Ingenico's POS service seems to cause more trouble than solve problems. You can't bring in the broken device until they come to pick it up themselves, which usually takes about 4-5 days after they promise to come. And they still don't give it back until a week later. They really d...
I applied online and at the dealership to transfer my three postpaid lines, which are registered to me, from Vodafone to Turkcell. However, I was informed that the transfer could not be completed because a Turkcell number, 531961****, which I do not know when or how it was removed, does not use, and...
I sent my broken POS cash register with the serial number JHWE20038879 to Worldline Ingenico so they could fix it. It was thought that the repair would cost around 6,000 to 7,000 TL. As I was thinking about my choices, I saw that your helpline (0850 250 4030) was advertising a deal that gave me a 2,...
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