Even though I had deleted all of my card details from my WeTransfer account, the company still managed to use my information without my knowledge and charged me $228 (around ₺9,000) for an annual subscription fee I never approved.
I demand an immediate refund of the $228 that was wrongfully taken. It is clear that I am not the only one experiencing this issue, as many others have reported being charged in the same way. What’s worse, the system makes it almost impossible to cancel your subscription properly, leaving users trapped and forced to pay for a service they didn’t agree to.
This practice is unacceptable. A company should not be able to store and reuse deleted card details or make unauthorized charges. I expect a full refund and confirmation that my account and billing details are permanently erased to prevent further unauthorized payments.
I signed up for WeTransfer expecting a free membership, but instead, they charged my account $228 for a one-year Ultimate plan without my permission. There was no warning or notification before this unexpected charge. This is completely unacceptable. I demand an immediate refund of the money taken f...
I signed up for WeTransfer expecting the advertised free trial during the first week. To my shock, they withdrew 8999.99₺ from my account without any explanation. I never agreed to such a charge and am completely baffled by this. I reported this issue through the app’s error reporting system but rec...
I signed up for a one-month subscription on WeTransfer.com, planning to use it only briefly. When I no longer needed the service, I tried to cancel my subscription, but the cancellation process wouldn’t go through. Despite following all steps, I was still charged for an additional period. This issue...
Since June 21, 2024, I have been experiencing a serious billing issue with WeTransfer. When I first tried to create a subscription for the weekly plan (above the free plan), the activation email arrived only the next morning, and I never even activated my account. Despite this, unauthorized charges ...
I signed up for a one-month subscription on Wetransfer.com, intending to use it briefly. When I no longer needed the service, I attempted to cancel my subscription, but the site made it impossible to do so. Despite my repeated efforts, the cancellation process wouldn’t go through, resulting in anoth...
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