I signed up for WeTransfer’s free trial subscription but now I can’t cancel it. Since I no longer need the service, I’ve tried multiple times to cancel my subscription, but it simply won’t let me. I even emailed WeTransfer requesting cancellation, but have yet to receive any response. I urgently want my subscription canceled before any money is withdrawn from my account. This lack of clear cancellation options and poor customer support is frustrating and unacceptable. I expect WeTransfer to fix this immediately, stop charging me, and confirm my subscription cancellation without delay. Please take this seriously and resolve it fast.
I signed up for a one-month subscription on Wetransfer.com, intending to use it briefly. When I no longer needed the service, I attempted to cancel my subscription, but the site made it impossible to do so. Despite my repeated efforts, the cancellation process wouldn’t go through, resulting in anoth...
I signed up for a one-month subscription on WeTransfer.com, planning to use it only briefly. When I no longer needed the service, I tried to cancel my subscription, but the cancellation process wouldn’t go through. Despite following all steps, I was still charged for an additional period. This issue...
Since June 21, 2024, I have been experiencing a serious billing issue with WeTransfer. When I first tried to create a subscription for the weekly plan (above the free plan), the activation email arrived only the next morning, and I never even activated my account. Despite this, unauthorized charges ...
In February 2024, I purchased a WeTransfer Pro subscription using my email s********@gmail.com**. When the subscription expired in February 2025, I renewed the same package. However, after reviewing my account statement, I noticed that I had been charged twice — once for $100 and again for $120. In...
Even though I had deleted all of my card details from my WeTransfer account, the company still managed to use my information without my knowledge and charged me $228 (around ₺9,000) for an annual subscription fee I never approved. I demand an immediate refund of the $228 that was wrongfully taken. ...
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