I placed an order with Watsons using their convenient Click & Collect service, opting to pick it up at the Pendik store. I made the journey from Üsküdar to Pendik to pick up my order. Upon notifying the store attendant, they informed me that the order was not yet prepared and would need to be retrieved from the warehouse. They came back with a severely damaged item in a torn bag, claiming it was unsuitable for sale after a long wait. Why is this product readily available online if it actually exists? I spent so much time on this, only to find out it was going to be canceled or ruined. If I had been aware, I would have chosen to cancel. They declined to provide a refund at the store, stating that they were unable to sell the item. I was unable to capture a photo since the product was never delivered to me.
On September 18, 2023, I ordered a product from the Watsons website. I chose the "click & collect" option, expecting to pick up the item immediately from the Watsons store in Edirne Keşan's Bendis Shopping Mall. When I went to the store after ordering the product online, they informed me that the "c...
I ordered from Watsons Click from Ankara Kentpark store on 01/12/2023. It seems to be getting ready. But normally it should be in the store within 1 hour. I called customer service and they all said different things. Look exactly 4 times. In fact, when I first called, it was a complete fiasco. Let m...
On July 9th, I shopped at the Watsons store in Malatya Park Shopping Mall and was given a ₺200 discount code valid online. Also on July 9th, I used this code to create two Elidor shampoo Click and Collect lists online. On the morning of July 10th, I received an email saying, "Your products are ready...
I'm facing a concerning issue with Watsons regarding my package. They seem to be returning my ordered items, assuming I'm not at home. I suspect that some of the products might have been damaged or tampered with during this process. It's impossible for me not to be home, but they haven't made any ef...
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