I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was silence. I then sent an email outlining the problem, but received no answer. I came to Watsons' customer assistance on their website, frustrated and looking for a solution. Despite my efforts, there has been no recognition or assistance in locating the missing things. This extended lack of contact and failing to address the problem has left me dissatisfied and uncertain. As a loyal customer, I expect and demand a prompt and efficient resolution to this order difference.
In 2023, I ordered from Watsons online, looking forward to a seamless experience. My order took a long time to arrive, and when it finally did, it was missing items. I contacted customer service several times, and although the representatives were polite and reassuring, the problem was still not res...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
On December 1, 2023, despite receiving a message stating that my online order with the number 0108723664 would be delivered to the store within 1-3 business days, today it was refunded. When I inquired about the reason for the cancellation of my seemingly canceled order, I was informed that it was d...
On October 31, 2025, I placed my order with multiple products from Watsons' online store. However, I was informed that my order was canceled on November 5, 2025 without any justification. My order number is: 0306257456. I was victimized by the fact that no explanation was made about the cancellation...
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