On February 5, 2024, relying on the 300 TL worth of points campaign for purchases over 600 TL on the Watsons app, I placed an order worth 624 TL. Yet, my points still haven't been loaded, and I'm eagerly awaiting the urgent resolution of this issue. I've emailed customer service about the situation, but I haven't received a positive or negative response yet. I request my request to be answered as soon as possible. Thank you in advance. This delay is frustrating, especially considering I made the purchase with the expectation of benefiting from the loyalty points promotion.
I spent over 500 TL on the Watsons app, enticed by the promise of receiving 250 TL in reward points. My excitement, however, quickly turned to frustration. The points were supposed to be credited to my account shortly after the announcement date (September 1st), but they didn't appear until much lat...
I made a purchase of over ₺800 from Watsons on 10/08/2024, hoping to take advantage of the ₺400 Watsons points promotion that was valid between August 21st and 25th. However, as of the 21st, the points have not been credited to my account. Even after reaching out multiple times through the "Support"...
I made a purchase at Watsons worth 500 TL for campaign points that values at 250 TL. Despite complying with all the campaign conditions, I was unable to use my points due to Watsons' own system error until the expiration date of the points on June 25th. I also shared screenshots of the issue with th...
I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was...
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