Watsons Campaign Points Not Credited After Eligible Purchase
On February 5, 2024, relying on the 300 TL worth of points campaign for purchases over 600 TL on the Watsons app, I placed an order worth 624 TL. Yet, my points still haven't been loaded, and I'm eagerly awaiting the urgent resolution of this issue. I've emailed customer service about the situation, but I haven't received a positive or negative response yet. I request my request to be answered as soon as possible. Thank you in advance. This delay is frustrating, especially considering I made the purchase with the expectation of benefiting from the loyalty points promotion.
Dear Customer, We will get back to you regarding your feedback as soon as possible. You can share your thoughts and experiences about Watsons with us through the "Support" section located at the bottom right corner, available 7 days a week from 09:00 to 22:00. Wishing you wonderful days as the Watsons Family, Watsons Communication Center
They called today and solved my problem. I thank them for the quick and definitive solution.
