Vitra Does Not Provide True And Honest Service



I own a 6-storey dental clinic. Our branch is a 6-storey dental clinic that has been active for 3 years, and the products we used in the clinic were products that we believed in their reliability, such as Vitra. For the last year or more, there has been leakage in the siphons. When we ordered the service, they said that the service fee would not be charged if the process was done the first time and a part fee was charged. However, in the second service, they did not come with the parts in hand, and even though the friend who came said that you had mentioned one while printing the service, but the second time, your siphons would be done at a more reasonable price; The gentleman on the phone stated that he was the only authorized person and that he could not provide service without a service fee. Dear friend who bought the Vitra dealership and paid for it, teach the staff you put on the phone some tradesmanship, we live in Turkey, instill helpfulness, if the friend who is the only authorized person is harsh on your customers in this way, you will be the company that is complained about. The contact number we are looking for is: 0.850 311.70.70
Dear Valued Customer, We always see a good customer experience as our top priority and work diligently to ensure it is at the highest level. However, sometimes, albeit unintentionally, we may leave you with a negative experience. First and foremost, we want you to know that we are sorry for this. Our team at the VitrA/Artema Customer Communication Center will contact you as soon as possible to listen to your request and swiftly take the necessary actions for a resolution. You can convey any feedback and requests regarding our products and services to us. Thank you for your understanding, and we wish you healthy days. Sincerely, VitrA/Artema Customer Communication Center







