I am disappointed with my Vitra concealed cistern and cannot recommend it to anyone. Five years ago, just six months after installation, it started leaking heavily. Vitra sent a service team, and the part was replaced under warranty.
Despite choosing Vitra over cheaper alternatives due to its supposed quality, I am now facing constant water leakage again for the past two months. My water bill has skyrocketed—₺1,000 this month and ₺600 even when I wasn’t home! Meanwhile, people I know with cheaper brands have no issues.
Am I expected to call for service every 4-5 years for such an expensive product? I installed a basic, low-cost cistern in another bathroom as a temporary fix, and ironically, it works better than Vitra.
Vitra, take responsibility for this issue and provide a lasting solution! Customers should not have to constantly deal with defective products!
I am deeply disappointed with the Vitra concealed cistern that we purchased, despite its high cost. It started leaking after only two years, which broke our trust in the brand. We paid a service fee to have the gasket replaced, but the leak came back within a week. When I called the service again, t...
I purchased a new apartment and moved in on August 30. The bathroom fixtures in the unit are from Vitra. Since the move, one faucet and the toilet faucet have been leaking continuously. I reported this issue to Vitra’s Gaziantep service on October 22. They informed me that the part could be replaced...
As part of a recent renovation, we replaced both toilets in our home with Vitra-brand toilet models. At first, everything seemed fine, but once we began using them, we noticed a major and unacceptable problem: every time the toilet is flushed, dirty water spills out from the front right side of the ...
I bought a Vestel inverter air conditioner in 2020, and since the day I purchased it, it has constantly leaked water both from the unit and the drainage pipe, as if dripping from a faucet. From the very beginning of the problem, I contacted Vestel authorized service many times; parts were replaced 3...
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