I purchased the Viomi V5 Pro based on a recommendation. However, just two months after purchase, it began showing a persistent radar blockage error. I sent it to the service center, and after 20 days, they returned it stating they tested the unit and found no issues.
However, as soon as I tried using it at home, the same error appeared right away. When I called the service center again, they told me to send it back for another check, which feels like a joke at this point. Is there no solution for this? Can anyone help?
After just 2 years of use, my Viomi V5 Pro robot vacuum started giving a radar error and stopped functioning properly. I took it to the Sunny authorized service in Karşıyaka, and they told me that a simple cleaning would resolve the issue. The vacuum stayed at the service center for 20 days, and I ...
I purchased a Viomi V5 Pro robot vacuum approximately two years ago. Initially, I had no issues, but later I encountered several problems, such as mapping errors and inadequate cleaning performance. I took the vacuum to the authorized service center three times. During the first visit, they claimed ...
I purchased a Viomi V5 Pro robot vacuum from Vatan Bilgisayar in 2023, and since the day I bought it, I have not been able to use it properly. The device constantly throws radar errors, mop errors, and water tank malfunctions. Over the past two years, I have had to send it to service five different ...
I purchased a Viomi V5 Pro robot vacuum from Vatan Bilgisayar in 2023, and from the very first day I have not been able to use it efficiently. The device consistently shows radar errors, mop errors, and water tank malfunctions. Over the last two years, I had to send it to service five separate times...
After doing a lot of research, I bought the Viomi V5 Pro robot vacuum last week. When the product came, I was happy to see how well made it was. But when I opened it up and set it up, I got a "laser distance sensor error" on a brand-new product. When I called customer service, they told me to do a r...
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