Ongoing Radar Blockage Error with Viomi V5 Pro and Lack of Service Resolution

Ongoing Radar Blockage Error with Viomi V5 Pro and Lack of Service Resolution
July 24, 2024 5:54 PM130

I purchased the Viomi V5 Pro based on a recommendation. However, just two months after purchase, it began showing a persistent radar blockage error. I sent it to the service center, and after 20 days, they returned it stating they tested the unit and found no issues.

However, as soon as I tried using it at home, the same error appeared right away. When I called the service center again, they told me to send it back for another check, which feels like a joke at this point. Is there no solution for this? Can anyone help?

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