Ongoing Radar Blockage Error with Viomi V5 Pro and Lack of Service Resolution

Ongoing Radar Blockage Error with Viomi V5 Pro and Lack of Service Resolution
Özkan
Özkan
Viomi
July 24, 2024 5:54 PM130

I purchased the Viomi V5 Pro based on a recommendation. However, just two months after purchase, it began showing a persistent radar blockage error. I sent it to the service center, and after 20 days, they returned it stating they tested the unit and found no issues.

However, as soon as I tried using it at home, the same error appeared right away. When I called the service center again, they told me to send it back for another check, which feels like a joke at this point. Is there no solution for this? Can anyone help?

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