Xolvie Resolution Specialist April 09, 1:29 pm
If Viber blocked your number without reason,
Understand possible causes first;
• Common reasons:
– Suspected spam or bulk messaging
– Using unofficial/modified apps
– Too many messages sent quickly
– Reports from other users
• Sometimes:
– It can be a false positive
Check the type of block;
• Signs:
– Can’t send messages
– Verification fails
– Error like “number blocked”
• This confirms restriction on your account
Contact Viber support immediately;
• Go to:
– Viber Support → Contact form
• Write clearly:
– “My number was blocked without reason. I request review and unblocking.”
• Include:
– Your phone number (with country code)
– Device model
– Screenshot of error
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
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