Viber Seized My Money on the App

26

Viber app blocked my account out of the blue, claiming it is spam and stating in an email that it is irreversible. I couldn't understand why it is irreversible, but I thought Viber is not important in my life since there are tons of similar apps that I can use, so I didn't pursue making them open my account again. I sent an email stating that I want back my outstanding balance in my account, but they're ignoring my request. I sent them several emails and mentioned them on Twitter, asking for my money back that they inappropriately seized from my remaining balance in the app. Now, I want my money back from Viber and the responsible company, Rakuten.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

My Phone Number Banned From Telegram Verification

121

My phone number is banned from Telegram verification, and I don’t understand the reason. Please recover my account—this ...

WhatsApp Suddenly Banned My Account on Android Without Warning

171

My WhatsApp account on my Android phone was suddenly shut down without any warning or explanation. I was using the app n...