I am not receiving verification code from Viber, what should I do to fix this?

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Xolvie
Xolvie Resolution Specialist April 09, 1:30 pm

If you’re not receiving a Viber verification code, the issue is usually related to network, carrier restrictions, or incorrect number format, not the app itself.

First, make sure your number is entered with the correct country code and that your phone has a stable signal (switch between Wi-Fi and mobile data).

Also check if your carrier is blocking SMS or international messages, and ensure your inbox isn’t full or filtering unknown senders.

Restarting your phone or toggling airplane mode can often trigger delayed verification messages.

If the SMS still doesn’t arrive, use the “Call me” option to receive the code via automated voice instead.

If none of these work, consider filing a complaint on Xolvie for added leverage.

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