Vestel Television Keeps Breaking Down With No Real Solution in Sight!

I purchased a television from Vestel in March 2022, and just five months later, it started malfunctioning. The authorized service initially claimed it was a software issue and didn’t take any action. After months of delays, they installed a current meter device in our home, and when it turned out that the device was faulty, they replaced it with a new one. Eventually, the mainboard was replaced, but the problems continued. Over the course of 1.5 years, we experienced repeated malfunctions and wasted a lot of time. Despite believing the issue is due to a manufacturing defect, our request for a product replacement was rejected. We keep encountering the same ineffective responses. At this point, I expect Vestel to provide a permanent solution—specifically, a product replacement. Otherwise, I will file a complaint with the Consumer Arbitration Committee.