I am writing to express my dissatisfaction with the Vestel product I purchased. The deep freezer, which was marketed as an export-branded product manufactured by Vestel Ticaret A.Ş., has developed issues over the years. When I contacted Vestel customer service, I was informed that they do not provide service for this particular brand. My concern is that if Vestel does not support this product, why was it sold to us as an export-branded item? This inconsistency is both unprofessional and disappointing. Despite our attempts to seek assistance, we received no help and were simply brushed aside. I urge Vestel to address this matter promptly and provide a satisfactory resolution. As a customer, I expect better service and accountability.
The Vestel refrigerator I purchased in 2017 has never functioned efficiently since day one. It constantly malfunctions, and we're tired of chasing after it and wasting time. Despite its promises of being a 'domestic and national' brand, Vestel has left me deeply disappointed. I urge others not to ma...
My Vestel refrigerator has been nothing but trouble since I purchased it. Previously, I had to deal with rusting and door problems, which resulted in the door being replaced twice. Now, for the past 3–4 months, the refrigerator has stopped cooling altogether, leaving me in a very difficult situation...
I'm far far far from being satisfied with your products for sure!! My Vestel refrigerator stopped working a week ago, and the authorized repairman has yet to show up! This degree of carelessness and postponement is intolerable. The authorized service never fails to say, "We'll be there tomorrow," bu...
I bought a Vestel No Frost refrigerator, and while the freezer continues cooling, the upper refrigerator section completely stopped working. On Monday, I contacted Vestel service and a technician visited. They informed me that the refrigerator had to be sent to the factory and promised a replacement...
On 06.09.2024, I purchased a Vestel DD SD30111 DUOMODE model deep freezer, which was installed on the same day. After the installation, I noticed cracks in the corners and glue stains on the inside of the product, so I called the authorized service and reported this. However, the service person aske...
Comments