I purchased a Vestel toaster 2 years and 7 months ago, and it recently malfunctioned. After submitting it for repairs, I was informed that, since the warranty had expired, it could be fixed for a fee. I agreed, only to be told two weeks later that the device couldn't be repaired due to unavailable spare parts. When I pointed out that spare parts should be available for a sold product for at least 10 years, they suggested buying a new device, claiming the current one was beyond repair.
Around 7 years ago, I bought a Vestel T3500 toaster. Once the warranty was no longer valid, I asked for a repair for my appliance. Yet, the company mentioned that production had stopped and spare parts were not available, suggesting a discounted replacement instead. Arçelik and Beko companies are re...
I have learned that the boiler of the dishwasher I bought from Vestel (4 years ago) has been damaged and there is a water leak due to the service's inspection. The service and factory officials stated that they could not help because the spare part for the boiler is no longer produced and could not ...
I purchased a stand mixer from Vestel approximately 4 years ago. Recently, the device suddenly stopped working. I took it to the authorized service center, where I was informed that the faulty part could no longer be supplied and that the product could not be repaired. Instead, I was offered a paid ...
I reported the issue through Vestel customer service. After the service team inspection, they determined the problem was caused by a leak in the body of the refrigerator. They informed me that the repair was not possible and, since the warranty had expired, a replacement would be available only for ...
Unfortunately, in 2018, I bought all of my household appliances from Vestel. They quickly addressed an issue with my washing machine. After 5 years, my water heater started leaking from the bottom. Today, the service personnel came and informed me that the inside of the water heater had corroded and...
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