Unfortunately, in 2018, I bought all of my household appliances from Vestel. They quickly addressed an issue with my washing machine. After 5 years, my water heater started leaking from the bottom. Today, the service personnel came and informed me that the inside of the water heater had corroded and could not be fixed. They stated it was titanium-coated inside. They now want me to purchase a new one, as if we were buying bread at the grocery. Now, I ask you: is the supposedly reputable Vestel brand, which has developed globally, sponsors national teams and airs continual advertising, only good for five years? I will report my complaint to the proper authorities.
I have learned that the boiler of the dishwasher I bought from Vestel (4 years ago) has been damaged and there is a water leak due to the service's inspection. The service and factory officials stated that they could not help because the spare part for the boiler is no longer produced and could not ...
Truly unbelievable! The Vestel refrigerator I purchased broke down almost like clockwork right after 5 years of use. It started slowly defrosting without showing any error codes, and eventually stopped working altogether. The result? Dozens of kilos of meat, minced meat, and frozen products went com...
I reported the issue through Vestel customer service. After the service team inspection, they determined the problem was caused by a leak in the body of the refrigerator. They informed me that the repair was not possible and, since the warranty had expired, a replacement would be available only for ...
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