Vestel Air Conditioner Freezing Issues

I recently had a Vestel air conditioner installed, and despite clearly warning the technicians multiple times, they activated the unit without performing the necessary vacuuming process. I later did my own research and discovered that skipping this step can lead to serious and irreversible damage to...

Dear Authorized, Regarding my Flora Doğa brand air conditioner, which is under warranty, I have been experiencing a gas leakage problem that has not been solved for a long time. The problem of running out of gas continues even when I am not using the device; the technical team produces only temporar...

I use a Vestel inverter air conditioner and have been dealing with a gas leak problem for about 1.5 years. The authorized service has come five times in total — three times within the first 15 days after purchase and twice more afterward. Each time, they performed different operations: first, they r...

My Vestel V10711537 bzd gt SN653EVMK- (NFK640 ex A++ ion) refrigerator stopped cooling on March 15, 2025. I waited 12 days while two different service teams inspected it. Both verbally told me the issue was a gas leak. First, they emptied the gas and replaced a part, then replaced the motor—even tho...

Just one month after purchasing a Vestel inverter air conditioner, its motor broke down. We have been waiting 4 days for a new motor to arrive, and during this time we cannot open our shop because it is impossible to stay inside, causing us serious difficulties. We contacted the authorized service a...