On 05/09/2025, I deposited 2000₺ into the VD Casino site via Denizbank. I carefully sent the exact amount requested to the IBAN provided by the site and even informed them beforehand that I would be depositing 2000₺. Despite this, after the transfer, customer service claimed that the amount was “insufficient.”
At no point was I given any information about a supposed minimum limit, nor is there any such warning displayed on the site. I also have screenshots proving the transaction and the exact deposit details.
This is the first time I have encountered such a problem, and I feel I have been unfairly treated and deceived. I demand that the 2000₺ I deposited be refunded immediately. Customers should not be tricked with hidden conditions or false claims about minimum limits after funds have already been transferred.
On September 1 at 00:53, I deposited ₺200 into the site Vdcasino1238 using the Otofast method. After completing the transfer, I was told that the minimum deposit requirement was ₺2200, and therefore my transaction would not be credited. When I asked for my money back, my access to customer service w...
I have been trying to withdraw ₺2,000 from Vd Casino for over a week now, but every time I contact support, I’m met with a new excuse. Instead of processing my payment, they keep stalling with vague explanations like, “The account holder needs to go to the bank,” or “It will be resolved shortly.” Th...
On September 1, 2025, I made two deposits on the VD Casino mobile site using the fast transfer method: ₺1000 at 00:41 and ₺2000 at 12:18, totaling ₺3000. Unfortunately, I later realized that the minimum deposit amount was ₺3000 in a single transaction, and since I sent the amounts separately, neithe...
On October 13, 2025, while transferring money to my account in the live casino section of Vd Casino, I accidentally made an incorrect transaction. I immediately contacted customer service to report the issue. They told me to complete the remaining balance, which I did by depositing the missing amoun...
About two months ago, I had a significant win on Vd Casino. At that time, my withdrawal limit was set at ₺50,000. After my balance dropped, they arbitrarily increased my limit to ₺100,000. However, just yesterday, I deposited ₺15,000 and managed to win over ₺140,000. When I attempted to withdraw my ...