About two months ago, I had a significant win on Vd Casino. At that time, my withdrawal limit was set at ₺50,000. After my balance dropped, they arbitrarily increased my limit to ₺100,000. However, just yesterday, I deposited ₺15,000 and managed to win over ₺140,000. When I attempted to withdraw my earnings, I was suddenly faced with a ₺5,000 withdrawal limit—completely unannounced and unjustified.
I immediately contacted support and was told that it was a “decision made by the relevant department.” I asked for clarification, but no explanation was provided. No reason. No transparency. They simply said I’d need 28 days to withdraw the full amount in small increments.
Even worse, when I logged into my account today, my balance was down to ₺80,000. Somehow, activity had occurred on my account—bets were supposedly placed—but I have no idea how or by whom. This raises serious concerns about account security and manipulation.
I demand that Vd Casino restore my original balance, explain the sudden withdrawal limit changes, and investigate the unauthorized account activity. If they can lower limits and deduct balances without warning or evidence, how can anyone trust them with their money?