On September 1, 2025, I made two deposits on the VD Casino mobile site using the fast transfer method: ₺1000 at 00:41 and ₺2000 at 12:18, totaling ₺3000. Unfortunately, I later realized that the minimum deposit amount was ₺3000 in a single transaction, and since I sent the amounts separately, neither deposit was credited to my account. My username is 57ugr57.
I contacted customer service regarding this issue, but they did not provide any assistance or solution. This is very disappointing, especially considering that I have been a loyal player on this site for years.
I request that my deposits of ₺3000 be credited to my account immediately. VD Casino should prioritize fairness and customer satisfaction by resolving such issues quickly. Ignoring long-term players who follow the rules damages trust in the platform.
On September 1, 2025, I deposited ₺2300 into my VD Casino account via bank transfer, using the username B3. This transaction was made under the terms of a promotional campaign. However, the money never appeared in my account balance. I immediately contacted customer service to report the issue, but...
On 01/09/2025, I deposited ₺2,300 into my VD Casino account via bank transfer using the username "Bazarc***" and this transaction was made as part of a campaign. However, the money was never credited to my account, and when I contacted customer support about the issue, I did not receive any response...
On September 1 at 00:53, I deposited ₺200 into the site Vdcasino1238 using the Otofast method. After completing the transfer, I was told that the minimum deposit requirement was ₺2200, and therefore my transaction would not be credited. When I asked for my money back, my access to customer service w...
On 05/09/2025, I deposited 2000₺ into the VD Casino site via Denizbank. I carefully sent the exact amount requested to the IBAN provided by the site and even informed them beforehand that I would be depositing 2000₺. Despite this, after the transfer, customer service claimed that the amount was “ins...
On September 1, 2025, I made two separate payments totaling ₺35,000 to my 1xBet account using the bank transfer method. However, even after a full week, neither of these deposits has been credited to my account balance. I contacted 1xBet customer service by email multiple times to resolve the issue...