Start right away updating your Riot Games password if your Valorant account has been compromised to stop more access. Then turn on two-factor authentication (2FA) to provide additional account security and complicate hacker access.
Contact Riot Games' support then and open a ticket outlining the circumstances. Add specifics such your last login date, any strange activity, and any dubious emails or texts you came upon.
To confirm that the account belongs to you, Riot Games could ask for evidence of ownership—your email address, payment method, past transactions, etc.
Have more to contribute? We'd love to hear from you in the comments.
Related Complaints
I Face Valorant Account Suspension for “Intentionally Losing” Without Proof

On October 27, 2025, around 3:00 AM, my Valorant account with the username “Eşref tek#TR21” was suspended for “intentionally losing matches.” I had previously faced a similar situation where I received a 336-hour ban, but I genuinely don’t understand why my account was suspended again this time. My ...
Riot Games Ignored My Valorant Account Recovery Ticket #117967004

On September 21, my Valorant account was stolen. The email address and password associated with my account were changed without my permission. My username was ken**, and my last Riot ID was Nidi**. My account contained numerous EPINs and in-game purchases that I bought from various platforms. After...
I Face Permanent Valorant Ban Without Proof — Riot Ignored My Evidence

As of today, my Valorant account has been permanently restricted without justification. As a player who has been active for years and has never been accused of breaking any rules in any game, I was truly shocked by this decision. My account had a balance of approximately 600–700 VP, which I was savi...
Bought Valorant VP Code, Got “Code Invalid” Message
Two days ago, I purchased a Valorant VP code from HesapEpi for ₺550, paying via Papara (Order No: 63612). The code was delivered to me, but when I tried to redeem it, I received an error message saying “Invalid code.” My Valorant account has no restrictions or regional issues, and this is the first...
Riot Games Support Ignored My Valorant Account Recovery Request

Around 2–3 years ago, I lost access to the email address linked to my Valorant account. Because my email had two-factor authentication enabled and I also forgot the password, I’ve been unable to log back into my Valorant account ever since. My account username is “Swer2X,” and I had spent approxima...
Riot Games Ignored My Support Ticket After Valorant Account Hack

On October 10, 2025, at around 7:40 PM, my Valorant account (username: santanavantiy1, email: b********@windowslive.com**) was hacked. When I tried logging in through both Apple and Xbox, I received the message: “No such account exists.” I’ve spent approximately ₺15,000 to ₺20,000 on this account o...
Riot Games Wrongly Banned My Valorant Account and Hardware ID

On August 4, 2025, I received both a hardware (HWID) and account suspension on my Valorant account. I have never used any third-party software or applications that provide an unfair advantage, yet I faced a similar ban once before on the same device. In this most recent case, Riot stated that the b...
Riot Games Wrongfully Banned My Valorant Account Without Proof

My Valorant account, under the username tsmsilentstorm, was permanently banned today without any prior warning, notification, or valid justification. The stated reason for the ban was “use of third-party software,” which I strongly deny. My account represents over ₺30,000 in investment and five year...
Valorant Login Issue — Can’t Access Account Despite In-Game Purchases

For the past four to five months, I haven’t been able to access my Valorant account. Every time I try to log in, I receive the error message: “Whoops, something went wrong.” My account username is omerreiz37, and the associated email address is f*****@gmail.com**. During this period, I contacted Ri...
I Face Unjust Valorant Ban for “Article 7” Despite No Cheats or Rule Violations

I play Valorant on PC, and I have never broken any rules or used any cheats. However, tonight around 10 PM, right in the middle of a match, my account was suddenly banned under “Article 7” without any clear reason. My in-game name is Kir balyoz. I have never experienced any similar issue with my ac...
I Face Repeat Valorant Ban Issue and Need Riot Games Support to Investigate

I play Valorant on PC, and on October 3, 2025, my account Sarı Bad Boy#04152 was banned for “third-party software use.” However, there were no third-party programs or suspicious updates on my computer, and I had never received any prior warnings. I experienced a similar issue before with my Dabi#ego...
I Request Riot Games to Restore My Hacked Valorant Account and Update Email

On September 19th, my Valorant account (username: i***) was hacked and taken over by someone else. I immediately submitted a support ticket to Riot Games. Shortly after, my account was locked and I could no longer log in. When I attempted to reset my password, I discovered that my email address had...
Wrongful Valorant Ban on PS5 Digital Edition, Requesting Riot Review

On the morning of September 24th, while playing Valorant on PS5 Digital Edition, my account was suddenly permanently banned even though I have never used cheats, third-party software, or external devices. When I tried to log in, I was met with a “Clause 7” message and my account was fully suspended....
Valorant Permanently Banned My Account Unfairly Despite ₺10,000 Spent

My Valorant account (username: hestianizm0, ID: hestia#yigit) was first banned for one year in 2023, and then permanently. After my account was hacked and used by someone else, offensive messages were sent to other players. I reported this multiple times to Riot Games, clearly explaining that it was...
Valorant Account Endless#4841 Hacked And Listed on Russian Sale Site

On September 17, 2025, my Valorant account (Endless#4841) was hacked and is now being used by other people. I discovered that my account had been listed for sale on a Russian account trading site, and the current user even communicates in Russian, claiming (through translation) that they purchased t...
Unable to Access Valorant Account After Crash With Error Message
About ten minutes ago while playing Valorant, my screen froze and I was kicked out of the game. Since then, whenever I try to log back in, I receive the error message: “An error occurred while trying to start Valorant. Please close and restart. If the problem continues, contact player support.” I re...
My Valorant Account Was Stolen and Riot Refused to Return My Skins

Hello everyone, first of all, my Valorant account was stolen even though it had two-factor authentication enabled. I didn't give the password to anyone, but it was still stolen. When I reported this to Riot Support, they told me the account had lost its security and I couldn't get it back. There wer...
Unable to Access My Valorant Account “Babamalkerem” Despite Password Reset Attempts

I have been unable to log into my Valorant account for a long time. Each time I attempt to sign in, I receive error messages such as “Your username or password may be incorrect” and “If you haven’t logged in for a month, please update your account to a Riot account.” I have repeatedly tried logging...
Valorant Account Hacked And Permanently Banned Unfairly Despite ₺3,000 Spent

On December 29, I realized that my Valorant account had been hacked without my permission. I immediately submitted a ticket to the Riot Games support team, reported the situation, and managed to recover my account. However, during the time my account was compromised, the hacker used cheats while pl...
Valorant Purchased Account Email Changed and I Lost Access After 30 Minutes

Today, I purchased a Valorant account. After logging in, I played for about 30 minutes without any issues and then logged out. However, when I tried to log back in about an hour later, I received a message saying that my username and password were incorrect. I did not make any changes to the accoun...
Unfair Ban on Valorant Turkey Account Despite No Cheats Used

My Valorant account with the username Remember me#down was unfairly banned on the Turkey server about 4–5 days ago. I believe the system may have mistakenly flagged some pirated game files on my computer as third-party software, but I have never used cheats. The only external program I used was Raw ...
Valorant Account Wrongfully Banned for Alleged Cheating

I play Valorant on PC with the username wanta, and one day ago my account was banned on the grounds of cheating. I firmly believe this decision was made in error, as I have never used cheats, and the ban has caused me serious inconvenience. I immediately contacted the Riot Games support team, but so...
I Face Valorant Account Hack with Email Change and 6000₺ Skins Lost

On September 3 at 10:53, my Valorant account was hacked. Right after the incident, I tried to reset my password, but it failed because the hacker had already changed my email address. I even received a two-factor authentication code, followed by a notification that my account email had been updated ...
I Face Permanent Ban on Valorant Account Despite Full Security Setup

My Valorant account (hero#210) was permanently banned about four days ago with no clear explanation provided. I keep my account fully under my control, protected with Google Authenticator two-step verification, and I also maintain strong email security. There has been no unusual activity, no logins ...
My Valorant Mobile Account “Titanic1912” Wrongfully Banned for 60 Days

Today, about an hour ago, my Valorant Mobile account with the username “Titanic1912” was banned for 60 days with the reason stated as “illegal play.” This decision is completely unjustified, as I have never used cheats, third-party software, or anything illegal in the game. Valorant Mobile is newly ...
