Costa Coffee Accused of Charging Medium Prices for Small Coffee Cups

On January 29 at approximately 2:10 PM, I experienced a serious issue with cup sizes while purchasing coffee at the Costa Coffee branch in Kadıköy Terminal. I noticed that cups normally considered small at other coffee shops are being sold as medium-sized cups at this location. What makes this even more misleading is that the cup itself is clearly labeled “small,” yet customers are charged as if it were a medium.

I believe this is a misleading cup-size practice intended to deceive customers, and I genuinely feel that I have been misled. I demand that Costa Coffee put an immediate end to this practice, make its cup sizes and size labels transparent and accurate, and ensure that customers are properly informed about what they are purchasing.