Wrongful Valorant Ban on PS5 Digital Edition, Requesting Riot Review

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On the morning of September 24th, while playing Valorant on PS5 Digital Edition, my account was suddenly permanently banned even though I have never used cheats, third-party software, or external devices. When I tried to log in, I was met with a “Clause 7” message and my account was fully suspended.

The banned account’s Riot ID is: th knox #4151. I have never engaged in cheating or inappropriate behavior, and this is the first time I have experienced such an issue. My only purchases in the game have been cosmetic items such as weapon skins.

I was unable to reach Riot Games customer support, as I could not find any direct contact number.

I am requesting that this permanent suspension be lifted and that Riot Games perform a detailed review of my account. I want my access restored, as I did not violate any rules.

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