Costa Coffee Exposes Customers to Strong Bleach Smell During Morning Cleaning

At around 9:30 AM on May 6, while sitting at the Costa Coffee branch next to Boyner in Caddebostan, I was exposed to a strong smell of bleach because cleaning was being carried out while customers were still inside. I had visited the café hoping to enjoy a coffee and have a peaceful start to my morning, so being surrounded by such a strong chemical odor was an unpleasant experience.

In my opinion, cleaning activities of this kind, especially when using strong-smelling products such as bleach, should be completed before the café opens to customers. I also brought this issue to the attention of a staff member while I was there. Since this experience ruined the start of my day, I expect at least an apology from the company and request that employees be reminded to exercise greater care when carrying out cleaning procedures around customers.