Costa Coffee Customers Face Ongoing Milk Shortages at Busy Location

I would like to share my experience with the Costa Coffee branch on Bağdat Avenue. For approximately a week, every time I have visited this location, I have been told that the coffee shop has run out of milk. I genuinely cannot understand how a coffee chain, especially a branch in such a busy location, can go without milk for such an extended period.

When I spoke with the staff, they explained that there had been no deliveries. However, hearing the same explanation for an entire week is simply unacceptable for an established corporate brand. Running out of milk at a coffee shop directly affects both product availability and the overall customer experience.

I expect Costa Coffee to urgently resolve the milk supply issue at its Bağdat Avenue branch, implement proper inventory and supply planning to prevent the same situation from happening again, and ensure that customers receive more transparent information when such issues arise.