While trying to withdraw my payment through Upwork’s payment system, I was informed that my payment had been sent, but that I needed to pay an additional £200 due to a currency exchange difference. I was told that this payment was mandatory for the transfer to be completed.
The person who contacted me asked me to communicate via WhatsApp and claimed the transaction was being processed through an account based in the United Kingdom. They also mentioned that I needed to contact a local intermediary agency in Turkey to complete the process.
I have not made any payment yet, and I don’t have a reference number for the transaction. This incident occurred yesterday and has not yet been resolved.
I find it completely unacceptable to be asked to pay an additional fee due to a supposed “exchange rate difference,” as such a charge should not apply in a standard transfer. I request that my payment be released and that this suspicious situation be investigated immediately.
I used the Uption app to send Turkish ₺ to Uzbekistan, but the recipient never received the money. When I contacted Uption customer service, they insisted the payment was completed and the recipient should be able to access the funds. However, when the recipient checked with their bank using the Upt...
On June 5, 2025, I transferred $500 USD from my Enpara personal account to my Uption account. Despite the funds being withdrawn from Enpara, the money never arrived in my Uption balance. When I contacted Uption customer service on the same day, I was told they do not accept foreign currency transfer...
I urgently needed to send ₺270,000 (around £5,400) from Turkey to a close friend in the UK. I created a TransferGo account, completed all verification steps, and on Monday morning, I sent the full amount from my personal bank account to TransferGo. According to the transaction records, the money was...
I made a money transfer through Western Union at a local branch, and I was assured that the funds would be delivered to the recipient's account within 15 minutes. However, three days later, the money is still stuck in Turkey and has not reached the destination. Despite completing the process correc...
MoneyGram has become completely unreliable. I went to Ozan İletişim in Zeytinburnu, Istanbul to collect a 200 USD transfer, only to be told they "had no dollars" to give me. Instead, they offered Turkish Lira at a rate of ₺37 per dollar, while the actual exchange rate was ₺38. This is outright expl...
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