Honda HR-V Free First Maintenance Request Rejected
I own a 2025 model Honda HR-V and I visited the Honda authorized service in Diyarbakır today for the first 1,000 km maintenance of my vehicle. During this visit, I was informed that a fee of 15,000 TL would be charged for this initial maintenance. The authorized person I spoke with stated verbally that this is the practice applied in all of their dealers. I believe that, as with many other automotive brands, this first 1,000 km service should be free of charge. I do not find it fair or reasonable that such a high fee is requested for a maintenance performed at such an early stage of the vehicle’s use and at such a low mileage. From Honda, I request that the 1,000 km initial maintenance of my vehicle be provided free of charge, in line with the examples found in other brands, and that this practice be reviewed so that a customer satisfaction–oriented policy is adopted.
