Tango 7-Day Live Ban Without Any Clear Explanation

I am writing to report an unfair live streaming restriction and ban on my Tango account with the username “Mystic❤️🖤”. On 12 November at around 9:00 a.m. (Kenya time), my live stream was suddenly restricted for 1 hour. The in-app moderation message stated that my live had been closed due to a rules violation, but it did not clearly explain what specific rule was allegedly broken. During that broadcast I was only making normal movements, and I did not show or do anything that could reasonably be considered a violation of Tango’s community guidelines. In addition, whenever I am restricted it usually turns into long bans of up to 4 hours or more, while I see other users with similar situations receiving much shorter restrictions of around 15 minutes, which feels very unfair and inconsistent. After this first restriction, I also received a generic message on my screen saying “You’re blocked from going public Live according to Tango Guidelines,” but again no specific reason, example, or time frame was given. Despite all this being unclear, the initial 1‑hour restriction unexpectedly escalated into a 7‑day live streaming ban, again with no clear explanation and no prior warning. I believe the automated AI moderation system incorrectly flagged my normal behavior as a violation, and as a result my account has been punished unfairly. I have already contacted Tango support via the in‑app help center and by email, but I have not received any response or clarification so far. This situation is affecting my ability to stream and to engage with my audience, even though I am trying to follow all rules. I am kindly requesting a manual human review of my account and the relevant live session, the correction of any mistake made by the automated moderation, and the immediate removal of the 7‑day live streaming ban if no real violation is found.