Uption Account Management is Impossible: Can’t Update Info or Close Account

profile
September 03, 2024 1:16 pm
21

I had a frustrating experience trying to update my phone number and access my Uption account after returning to Turkey. I contacted 4 different support staff and exchanged 10 emails, yet none of us could resolve the issue. In the 21st century, this app is by far the most useless one I’ve encountered. Even when I closed my account, they couldn’t send a confirmation email. Despite citing the Personal Data Protection Law (KVKK), I was told my information would still be stored for a certain period. I deeply regret choosing a local platform for financial services and highly recommend using "Wise" instead, where everything works smoothly.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Ahmet is completely dissatisfied with the result

My USD Balance Was Converted to TRY Without Consent by Uption

profile
Ahmet
April 22, 2025 1:22 pm
84
1
Muhammed is completely dissatisfied with the result

I Loaded ₺4,000 to My Uption Account by Credit Card But It Never Appeared

profile
Muhammed
June 09, 2025 3:08 pm
1
Report a Similar Issue