On December 27, I transferred 49,000₺ from my İş Bankası account in Turkey to my Wise account. Despite the funds reaching Wise, they were not credited to my account for over 10 days. After multiple failed attempts to resolve the issue through messages (at least five times), I provided all required documents, such as my payslips and work contract. However, Wise still did not verify my documents or credit the funds. I eventually canceled the transfer and had the money refunded to my İş Bankası account.
Hoping the issue was resolved, I made another transfer of €60 from my French account to Wise on January 7. As of January 18, the money remains "pending." Wise confirmed via email that they received the funds on the first day, yet it has not been credited.
This endless delay is unacceptable. Wise keeps holding customers' money under the guise of "verification" but provides no real updates or solutions. To make matters worse, I cannot even close my account because of these pending transactions. I just want my latest transfer resolved so I can stop using Wise entirely. Please fix this immediately.
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
Where is our money, Wise? On April 25, 2025, we initiated two international transfers from our foreign account to our account in Turkey. Due to an error on our part, the funds didn’t arrive. As soon as we noticed the issue, we contacted Wise. They told us to update our account details and promised t...
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
I'm writing regarding a recent money transfer I made through Wise. According to the Wise app, the transfer was marked as completed and supposedly reached my Turkish bank account. However, as of today, the funds have not appeared in my account. It’s been more than two full business days since the tra...
I’m extremely disappointed with Wise. It’s been over a week, and they still haven’t completed my money transfer. There’s no explanation, no update—just silence. This isn’t the first time something like this has happened. I’m starting to believe Wise is using customers’ money for their own benefit be...
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