Uber Charged Me Double For The Same Ride

On September 18, 2025, around 7:00 PM, I requested a taxi through the Uber app using my bank card. The taxi drove right past me without stopping and continued on its way. I called the driver twice, but my calls were declined, and I couldn’t reach him. Less than ten minutes later, ₺400 was charged to...

I've been charged twice for the same Uber ride, and it's been impossible to get in touch with someone to fix this problem. I chose to pay with my card via the app, but the driver informed me there was a system issue and suggested I pay contactless instead. To prevent any complications, I also opted ...

On September 26, 2025, around 2:30 PM, I arranged an Uber Taxi ride in Istanbul for my parents. At the end of the trip, although the taximeter fare was ₺885, the driver charged my parents ₺926 through a POS device with their credit card. Since they were not familiar with the system, they followed th...

On September 22, 2025, at 11:23 PM, two separate charges of ₺233 and ₺5.80 were made from my Uber account without my knowledge, totaling ₺238.80. At that date and time, I definitely did not take any ride. My account is solely mine and has never been shared with anyone else. Since noticing the issue...

I called an Uber as a passenger and selected cash payment. The car arrived, and I reached my destination. The fare was 44 ₺. I gave the driver 50 ₺, but he said he didn't have change. I then suggested paying through the app, which he agreed to. I gave him the 50 ₺, but the driver entered only 5 ₺ as...