My Twitch TV username is Zen, and I recently had unauthorized access to my account. On September 11, 2023, a large transaction of 6,997.56 TL was made using my registered credit card, which ends with 8550, to purchase 25,000 bits, which were then donated to streamers. I am deeply concerned about this unauthorized credit card expenditure and urgently request a refund for this amount. Furthermore, I strongly urge Twitch TV to immediately investigate the accounts to which these donations were made. It is critical to determine how this unauthorized access occurred and to take preventative measures in the future. My faith in the platform's security has been shaken, and I am hoping for a quick resolution to this problem.
On September 15, 2025, four unauthorized payment transactions were made from my Twitch account, totaling ₺3,243. The purchases were for Bits, in the following amounts: ₺966, ₺966, ₺966, and ₺345. All transactions were made using my credit card, and the corresponding transaction IDs are 667562758, 66...
I was shocked to discover that ₺6,950 worth of Bits were purchased from my Twitch account without my knowledge or consent. Despite my card having 3D Secure enabled, I never received a single verification prompt or notification before the transaction was processed. This is deeply concerning. I only ...
Someone purchased 10,000 Bits worth ₺4,400 through my Twitch account using my saved credit card, all without my knowledge or approval. I was never notified that someone had accessed my account or made this transaction, and I find it unacceptable that such a large payment could be made without my exp...
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