Unauthorized Purchase of 10,000 Bits on My Twitch Account
An unauthorized purchase of 10,000 Bits, worth ₺4,400, was made using the saved card on my Twitch account. I received no notification or alert about someone accessing my account, yet this transaction was processed without my knowledge or consent.
This is extremely concerning, as it indicates a lack of proper security measures to protect user accounts and stored payment information. I demand an immediate refund for this unauthorized charge and a thorough investigation into how this occurred. Twitch, please address this issue promptly and ensure that users are better protected from such incidents in the future. Unauthorized transactions like this should never happen.
They responded quickly. The refund was processed at the end of 10 days. Thank you.
