THY is doing everything it can to inconvenience its own citizens. Due to my uncle's passing, I couldn't find a ticket. I called THY and, after much pleading, managed to get a ticket for the Istanbul-Van flight on August 22, 2023. I had to buy the ticket for ₺2,520. Now, I am stuck in Van and on the verge of losing my job. I have been waiting for days to find a seat to return. We don't understand why flights from Van have been reduced and given to Trabzon and other places. This is nothing but punishment for the people. There are no seats available from Van to Istanbul on August 31, but when I checked Van to Izmir, seats open up on the same flight, and business class tickets for ₺8,000 with an Istanbul layover are available. How can such a system exist? Normally, there are no seats available, and I am not given the ticket I am entitled to, but when I enter Izmir, the same flight on the same day and time appears especially for Istanbul at ₺8,000. I am about to lose my job. I do not forgive this. I am on the verge of losing my job and urgently request a solution. I have set aside my grief for my uncle; I am about to lose my job.
I purchased a THY flight ticket for myself and my spouse from Agri to Izmir (with a transfer in Istanbul). I called customer service to reschedule the second leg of the journey, from Istanbul to Izmir, by 1-2 hours. The first representative I spoke with said I could change it for a fee of over 500₺ ...
For the Ramazan holiday, I purchased a ticket on 03.03.2024 from the THY website for my mother, for the Antalya - Istanbul (Sabiha Gokcen) - Antalya route. Due to her leg discomfort, I bought seat 2F in the front row for both flights. On 06.03, I also bought tickets for my sister and her two chil...
We faced significant inconvenience due to the cancellation of our two international flight tickets purchased from THY for the summer of 2020, which were canceled due to the pandemic, and no refund was issued. Despite the prolonged effects of the pandemic, we were insisted upon using the tickets with...
THY treated me unfairly. Despite arriving at the gate at 19:15 for the 19:40 flight from Istanbul to Antalya on 25.10.2023, and having checked in and dropped off my luggage around 18:30, the flight was already closed. The boarding time was listed as starting at 19:10. There were no staff at the gate...
I paid for a ticket with Turkish Airlines that I haven't used, and the date hasn't even come yet, but I am not allowed to use it. On January 31, while I was in Germany, I received news of my nephew's passing in Turkey and needed to urgently fly back for the funeral. As a result, I purchased a high-p...
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