Turkish Airlines Ticket Change Request Due to Medical Treatment

June 18, 2024 11:07 PM30

Approximately 7 months ago, I purchased tickets from Turkish Airlines (THY) for 4 people to travel to Montenegro on July 2nd. In mid-May, I was diagnosed with breast cancer and underwent surgery. Currently, I am undergoing radiotherapy. Despite sending medical reports to THY indicating that my treatment would not be completed by the travel date, and requesting only a 15-20 day postponement of the flight tickets, THY offered us a travel voucher valid only for international travel, based on the ticket price from 7 months ago. This 'generosity' was extended only to my spouse who shares the same last name. Thank you, THY, for your understanding. What more unexpected surprises could life hold? Additionally, the return leg of the round-trip ticket was already eligible for a free change due to a schedule change.

Comments

Similar Complaints

THY Flight Ticket Issue Due to Health Emergency

June 29, 2024 12:04 PM13

On October 21, 2023, we purchased tickets for three people from THY. However, about a week before the flight, one of our...

5
Resolved

I Want To Change My Turkish Airlines Ticket Due to Medical Emergency

March 26, 2024 9:46 PM90

"Hello, I have the doctor's report on the letterhead with the protocol number stamps, everything is included. I have added it as well. Still, there is no solution. I am requesting a change in the return flight date, I do not want a refund. There is a note in the doctor's report stating that I need to return early. I kindly request my return flight ticket to be updated to 31.03.2024. Time is running out. Unfortunately, there is no other option. Feedback TK 10572036"

1

Turkish Airlines Charged Excessive Fee for Ticket Change

October 30, 2023 5:43 PM9

I had a round-trip flight with THY, departing from Istanbul to Cairo on November 1st and returning from Sharm El Sheikh ...

Turkish Airlines Ticket Cancellation and Change Issue

April 18, 2024 1:18 PM15

Subject: THY Ticket Change & Refund Hello, I was unable to attend my flight with THY in March due to my father's c...