Turkish Airlines has consistently caused inconvenience for its customers. Just five days ago, I bought tickets for my mother, sister, and nephew, chose their seats, and paid for them. However, the system only processed my mother's payment, allowing me to select seats and complete the transaction on her behalf. When the time came to check in, I discovered that my sister and nephew had been assigned separate seats, leaving my mother alone. I wanted them to sit together, but the seat next to my mother appeared to have been sold. Surprisingly, the seat that was not sold to me was later sold to someone else. My travel companions have been separated as a result of Turkish Airlines' failure to charge me for the seat I requested on time. Despite my complaints, Turkish Airlines refuses to acknowledge or resolve the problem.
While traveling with my two children, ages three and six, I had a very frustrating experience with Turkish Airlines. I had reserved seats for us so that we could sit together, but the airline changed our seats several times. Worse, they assigned seats that separated my children from me, leaving them...
I just purchased a seat for my toddler and me on Turkish Airlines, but when we boarded the plane, I realized that our seats had been sold to another passenger. I had no idea how someone else could be offered a seat that I had paid for twice. Unfortunately, the airline was unable to correct the situa...
Turkish Airlines' Unacceptable Practice of Selling Reserved Seats and Lack of Transparency. I recently had an extremely frustrating experience with Turkish Airlines that I feel compelled to share. During my flight booking process, I diligently selected a specific seat, paid for it, and expected tha...
I purchased a flight ticket with the number TK/WJIBZC from Turkish Airlines for my mother and siblings. The flight was scheduled for 8:30, and we arrived at 7:35. They told us we were 5 minutes late, the plane doors were closed, and our ticket was canceled without a refund. We were told there was no...
For the Ramazan holiday, I purchased a ticket on 03.03.2024 from the THY website for my mother, for the Antalya - Istanbul (Sabiha Gokcen) - Antalya route. Due to her leg discomfort, I bought seat 2F in the front row for both flights. On 06.03, I also bought tickets for my sister and her two chil...
Comments