On July 8th, my TK7025 flight from Ankara (ESB) was delayed for operational/force majeure reasons by 50 minutes. As a result, I was unable to catch my TK4172 flight to Çanakkale (CKZ), forcing me to make changes to my ticket. The new ticket was modified to TK2429 from the nearest airport, Istanbul, with an immediate connection to TK2264 from Antalya Airport. Since this change occurred less than 72 hours before my return flight, I cannot modify my TK7179 flight to Ankara (ESB) and TK7024 flight from Antalya (AYT) even if I pay the fees. I am requesting a free update for my flight on July 12th. I have created a file on the THY website with the reference TK-8935570. Despite less than 12 hours remaining until my flight, I have yet to receive a response, and I am extremely dissatisfied. I demand a free change due to the inconvenience and the waste of 1.5 days caused by a mere 50-minute delay.
On April 20, 2023, my Turkish Airlines flight TK7171 from Dalaman to Şanlıurfa via Ankara, scheduled to depart at 05:50, was delayed by 40 minutes, making it impossible for me to catch my connecting flight from Ankara to Şanlıurfa. On the night of the flight delay, I called customer service and was ...
For the October 2nd TK2410 08:30 Antalya flight: - At 04:35, a message was received stating that due to force majeure/operational reasons, the flight would be delayed by 1 hour. - At 08:35, another message was received stating that the departure time was rescheduled to 10:30. - At 10:10, a ...
On August 30th, my THY flight from Bodrum to Istanbul, originally scheduled for 16:00, was rescheduled to 17:20 without any explanation. The flight number is TK 2515. Due to this delay, my workplace shuttle could not pick me up. Initially, when the delay was changed to 16:40, I had organized my work...
I purchased a Turkish Airlines ticket with changeable dates, but I have been unable to change my flight for the past 5 days, even though our departure is only a week away. I've called Turkish Airlines seven times, and they keep opening support tickets and promising to get back to me, but there has b...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
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