I had purchased a ticket for Anadolu Jet flight TK7177 on 28.07.2023. The route was Dalaman-Esenboga, Esenboga-Elazig with a layover. However, the flight departing from Dalaman was delayed by 40 minutes. I was informed that I would miss my connection to Elazig. When I spoke with Turkish Airlines ticket sales in Dalaman, they couldn't assure me that the connecting flight would wait, and I was told that my flight would be rescheduled for a different day, requiring me to stay in Ankara overnight. This delay was their fault, and it is unacceptable that they didn't hold my connecting flight. A 40-minute delay is unacceptable. Besides my flight, there were issues for passengers heading to Ordu, Erzincan, Gaziantep, Bingol, and Samsun on that plane. They caused us immense stress. When I rushed through the airport to reach the other gate, the final announcement was being made. Additionally, on 23.07.2023, our Elazig-Dalaman flight with Turkish Airlines was also delayed by half an hour. There were no seats available, and we had to stand. I shouldn't have had to experience this. My vacation was completely ruined.
On April 20, 2023, my Turkish Airlines flight TK7171 from Dalaman to Şanlıurfa via Ankara, scheduled to depart at 05:50, was delayed by 40 minutes, making it impossible for me to catch my connecting flight from Ankara to Şanlıurfa. On the night of the flight delay, I called customer service and was ...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
Turkish Airlines left me stranded. I was supposed to fly to Samsun from Istanbul with a connecting flight on 27.07.2023. My initial flight TK 7415 at 19:10 was delayed multiple times due to unforeseen circumstances, and I received three messages about the delay. However, there was no explanation or ...
We had a connecting flight with Turkish Airlines - Anadolu Jet on August 28, 2023, at 13:55 from Mardin to Ankara, and then from Ankara to Dalaman. Due to a 45-minute delay of the Mardin to Ankara flight, we missed our connecting flight to Dalaman. Customer service directed us to the ticket sales of...
I would like to share the issues I experienced on 20.06.2023 with my connecting flights from Istanbul to Ankara and Ankara to Diyarbakir. Due to a delay in the flight, I was informed that I would not be able to catch my connecting flight from Ankara to Diyarbakir, and thus, I could not complete my j...
Comments