On January 13, 2024, my flight from Erzurum to Istanbul was scheduled to depart at 8:50 PM but instead took off at 10:45 PM, landing around 2 AM. Since the ticket indicated that we should be at the airport 2 hours before domestic flights, I arrived early and waited at the airport. I prefer air travel because I can't stay in closed spaces for long periods; however, this time we were boarded at 8:30 PM and had to wait inside the plane for 2 hours. I felt very uncomfortable, although the cabin crew was very helpful, and I thank them all. Despite their assistance, the inconvenience I experienced was indescribable. It's quite unusual for this to happen with Turkish Airlines. Another issue was that we were supposed to land at Istanbul Airport at 11 PM, but we landed at 2 AM, causing problems with the person who was supposed to pick me up. I will be flying to Erzurum again soon and definitely do not want to choose this airline.
I was scheduled to travel from Izmir to Istanbul on Turkish Airlines flight TK2333 at 18:55 on 15.11.2023. However, without any apology, the agency from which we purchased the tickets informed us that the flight was canceled and we were moved to the 21:10 flight. We arrived at the airport 4 hours ea...
On 26.02.2024 at 09:10, I approached the Business Class counter at 06:20 for my Erzurum - Istanbul flight and requested an emergency exit seat if available, or otherwise to keep my current seat unchanged. Despite being told that the emergency exit seat was available, I was given the last and most cr...
On April 14, 2024, I had checked in for the 1:00 PM flight from Istanbul Airport to Erzurum Airport. While waiting in line, I was informed that the gate had closed and I would not be allowed to board. This was not my fault; if it wasn't my turn yet, it was the staff's negligence, not mine. I was rea...
On July 10, 2024, despite checking in and arriving at the gate on time for the 23:50 Istanbul Airport - Isparta flight, we were denied boarding by Turkish Airlines due to the gate closing early. Even though I had checked in a day before the flight, had assigned seat numbers, and arrived at the airpo...
On Tuesday, February 13, 2024, I had a flight with Turkish Airlines from Istanbul Airport to Tunisia. I arrived at the airport 4 hours before the flight. I completed check-in and baggage drop-off, followed by passport control. I was at the designated gate 'B2' 50 minutes before the flight, where my ...
Comments