Turkish Airlines Flight Cancellation Issue
Hello, I reside in Samsun. I purchased an international tour departing from Istanbul (on December 29, Wednesday, with Turkish Airlines flight TK1587 scheduled to depart for Frankfurt at 09:20). For the Samsun-Istanbul connection, I bought a ticket for THY flight TK2819 at 4:40 on November 29, 2023, Wednesday. This way, I would have been able to reach my international flight on time at Istanbul Airport. However, on November 23, 2023, Wednesday, I received a message from THY stating that the Samsun-Istanbul flight was canceled and that I could switch to the new flight TK2807 at 09:35. Since this did not align with my international flight, I had to purchase a ticket for November 28, Tuesday, at 20:15. However, an additional fee of ₺550 was charged for this ticket change. I was penalized for a change beyond my control. Moreover, since I will be arriving in Istanbul the night before, I will need to stay at a hotel, which will be an additional expense. In this context, I request a refund of the additional ₺550 charged to me and coverage of my hotel expenses.

