I purchased a ticket from Turkish Airlines on 19.11.2023. My flight was scheduled for 10:40 AM. At 08:45 AM, I received a message that my flight was canceled and rescheduled for 1:00 PM to Batman. At 12:20 PM, I waited at the gate when the Batman flight gate opened. When my turn came, I was told to go to another gate for the Batman flight. By the time I reached that gate, it was closed. I missed the flight. The flight list showed only one Batman flight, but they opened a second one later. Along with me, 10 other people faced the same issue on the same flight. The issue for the other 9 people was resolved, and their flights were compensated. However, my flight was not compensated. I had to buy another ticket to another city with my own money, which cost five times more than my original ticket. Customer service has not responded for hours. My reference number for this issue is TK-9836035. I have never experienced such a problematic flight in my life. I have been stranded at the airport for hours, feeling like a refugee in my own country.
On April 14, 2024, I received a message that my Turkish Airlines flight from Batman to Istanbul at 19:25 was delayed to 21:15 due to operational and force majeure reasons. Despite being at the airport counter at 20:00 and checking in, they did not let me in, stating that the flight was rescheduled t...
I purchased a ticket from Turkish Airlines for flight TK 2216 from Istanbul to ADF Airport on 05/07/2024. The original departure time was 17:00, but it was delayed to 17:40, then changed to 19:00, and eventually, the flight was canceled and rescheduled to 19:30 to GAP Airport. The departure time was...
My flight from Istanbul to Siirt was canceled while I was at the airport. It was then changed to a flight to Batman. The Batman flight was also delayed and took off late. Strangely, the Batman flight landed in Urfa. They told us they would take us to Siirt by shuttle from there, which would take 5-6...
On 29/12/2023, I booked a flight with Turkish Airlines. I entered the date as 29/12/2023 and chose the last flight at 00:15. However, I later discovered that my flight was actually scheduled for the previous night. As you can imagine, arranging transportation with the airline was difficult and there...
Turkish Airlines caused another inconvenience on my return from vacation. On 27.08.2023, I learned that my 16:55 flight to Vienna from Ankara Esenboga Airport, gate 115, was delayed to 17:20. While waiting at gate 115, I noticed the time had passed, and upon inquiry, I was told the gate number had c...
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