On January 31, 2024, during flight SAWTK7741 from Dusseldorf, my baggage was lost, and no information has been provided about it. If we had been informed that our belongings wouldn't be taken on the plane, I wouldn't have boarded. I was left stranded in Istanbul without my belongings and personal items. Now, I will also file a complaint with CIMER. Yesterday, they convinced three people to deboard by offering €400 each. However, without informing us, they didn't load our belongings onto the plane, and none of our losses were compensated. We missed our connection in Istanbul because the flight was delayed. This situation has caused us significant inconvenience. I urgently request that this issue be resolved and my needs be met. My baggage contains essential medications, and without them, I may face health issues. If any health problems arise, I hold THY Anadolu Jet responsible. I urgently demand that my needs be addressed.
On September 8, 2024, I arrived at Istanbul Airport via Turkish Airlines flight TK1874 from Milan to Istanbul. When I bought the ticket, the departure time was 10:50 AM, but due to delays, it was postponed to 12:25 PM. For reasons unknown, boarding at Milan Airport was further delayed until 12 PM, a...
On April 21, 2024, I had a flight from Istanbul to Samsun. I arrived at the airport at 5:00 AM for my 6:20 AM flight, with my 4.5-year-old daughter. When it was our turn at 5:25 AM, we were informed that the flight had been rescheduled to 6:10 AM and that baggage check-in was closed. I received no n...
On October 2, 2023, our Istanbul to Antalya flight TK 2410 was delayed twice and eventually canceled. We managed to get on flight TK 2414 and arrived in Antalya, but our luggage was missing. We couldn't find any representative at the airport; the lost and found office only took our application and t...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
Hello, today on February 17, 2024, we had a flight from Adana to Istanbul at 19:50. Our family of three arrived at the airport one hour before the flight. However, due to delays at the security check, we were informed that the gate had closed by the time we reached the check-in point. They told us w...
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