I am an Elite Plus member. During my last flight in Business Class on an Airbus from Istanbul to Los Angeles on February 10, my 4K seat did not work and remained in an upright position. I reported the issue to THY, and they only compensated me with 20,000 miles, which I found insufficient. Despite flying this route with THY 5-6 times a year, I feel this treatment is unfair. For a ticket purchased at such a high price, a Business Class passenger should not have to endure a 13-hour flight without a properly functioning seat. THY should be ashamed of this treatment. There have also been consistent issues with their 787 aircraft on recent flights. On my previous flight, I couldn't lower the armrest, making my sleeping space very cramped. The cabin crew mentioned that this problem exists with many seats. On an earlier flight, the TV screen did not work at all, and I was only given 7,500 points. On another flight, the internet did not work, and I received no points for that. The one time I used my points to purchase a ticket, they took 200,000 points for a one-way trip. The meager points they are now offering make me regret spending over $100,000 on THY in the past few years.
On October 29, 2023, I flew to Seoul in business class. I frequently fly with THY, about 30-40 times a year, and I especially prefer business class for long flights. For the Seoul flight, if I remember correctly, I paid approximately ₺50,000-₺60,000 more than economy class, but the business class se...
I had a very uncomfortable journey with THY on my Istanbul/Abu Dhabi flight, despite booking Business Class seats. Both on the outbound and return flights, the seats were at a Comfort Class level. Additionally, I want to point out the unfairness of the miles awarded for Business Class. Not only was ...
I was a Business Class passenger in seat 4A on THY flight TK0603 from Darussalam. They informed me that the seat was faulty and asked me to move to seat 4B. When the passenger for seat 4B arrived, they tried to squeeze me out. For a ticket that cost approximately ₺70,000, they wanted me to sign a pa...
As an Elite Plus member with Turkish Airlines, I was hoping for better service, but sadly, my experience has been really disappointing. A year back, my flight got delayed for 6 hours, and I was looking to use my rights to reschedule for another date. I had a business class ticket for two to China, c...
On 21.07.2024, I had a flight from Athens to Istanbul Airport. I am a THY Elite Plus member, which is part of the Star Alliance group. The flight was operated with a Boeing 777-300 aircraft. I paid ₺798 for an 'Emergency Exit Seat with Extra Legroom' due to my height of 1.93 meters. However, upon bo...
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