I had a very uncomfortable journey with THY on my Istanbul/Abu Dhabi flight, despite booking Business Class seats. Both on the outbound and return flights, the seats were at a Comfort Class level. Additionally, I want to point out the unfairness of the miles awarded for Business Class. Not only was it difficult for adults to lie down, but I also struggled to make my 2 and 3-year-old grandchildren comfortable. When I reported the issue through the THY website, the response I received was, 'We plan the comfort of the aircraft in our fleet under international standards, and we prioritize having a modern and comfortable aircraft interior.' Previously, I had a true Business Class experience when flying to Dubai in the same class. My main issue is this: If such an aircraft is to be provided, then the miles awarded should be equivalent to Comfort Class miles, not Business Class miles. The in-flight catering is not important to me. What matters is that we and the children can travel comfortably.
I am an Elite Plus member. During my last flight in Business Class on an Airbus from Istanbul to Los Angeles on February 10, my 4K seat did not work and remained in an upright position. I reported the issue to THY, and they only compensated me with 20,000 miles, which I found insufficient. Despite f...
THY used to be among the leading airlines worldwide with its services. However, mediocrity in every area has also reflected on THY's services. They are no longer among the top airlines providing the best service globally. Neither the meals they offer nor their services meet global standards! They ha...
On October 29, 2023, I flew to Seoul in business class. I frequently fly with THY, about 30-40 times a year, and I especially prefer business class for long flights. For the Seoul flight, if I remember correctly, I paid approximately ₺50,000-₺60,000 more than economy class, but the business class se...
On our flight with PNR number RBR6QB, I purchased a business class ticket for ₺30,000. I frequently fly with THY. This time, I had undergone major abdominal surgery, and flying business class would have been beneficial for me. Although I had a fit-to-fly report, it was better for me not to sit too u...
On January 17th, Wednesday, I purchased tickets from THY for a flight to Trabzon. Additionally, I paid extra to ensure my 2.5-year-old son could sit by the window and I took the middle seat next to him to avoid any contact with others. This morning at 07:38, I woke up to messages and emails indicati...
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