I flew with THY on a flight from Ankara to Brussels with a transfer in Istanbul. The flight from Ankara was delayed in the morning, and the plane attempted to land in Istanbul three times. The 8:20 flight took off at 8:50 and landed in Istanbul at 10:14. We were further delayed at the transfer point and missed the 10:40 flight. According to the app, the Brussels flight departed at 10:58. THY caused inconvenience to 10 passengers on the same connecting flight. Care Point did not assist, and we were rebooked for the 20:15 flight in the evening. As a public employee, I was traveling to attend an event and meetings, which I missed due to this delay. I was inconvenienced and missed important engagements. Considering the ticket change times, a wait of more than 8 hours, airport transfer, and disruption of my work, I demand compensation for this ticket.
On September 28, 2023, the TK 2431 Antalya-Istanbul flight scheduled for 17:30 was delayed multiple times and finally opened for boarding at 00:15. We were at the airport at 15:15 for our 17:30 flight. We were extremely inconvenienced for 9 hours with my 2.5-year-old son. I am complaining about the ...
I had a flight from Malatya to Istanbul and then to Canada. I booked the Istanbul flight with THY. In the morning, they said the Istanbul flight would be delayed due to fog. They took us to the apron at 14:00, said the flight would take off at 16:00, and then announced at 16:30 that the flight was c...
I experienced significant issues with THY on my Istanbul/Hamburg flight; there was no cancellation warning in the app, and even the office staff were unaware of the situation. Due to the complex application, constantly changing rules, and airport changes, I missed my initial flight. From what I u...
On August 30th, my THY flight from Bodrum to Istanbul, originally scheduled for 16:00, was rescheduled to 17:20 without any explanation. The flight number is TK 2515. Due to this delay, my workplace shuttle could not pick me up. Initially, when the delay was changed to 16:40, I had organized my work...
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
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